New: Industry’s First Accent Softening API for Voice Platforms

For developers

API for VOIP, CCaaS, and UCaaS Platforms

Drop in a single WebSocket call and deliver accent reduced voices with limited added latency.

Benefits

Why Tomato.ai?

Low Latency

Medium Accent 220 ms added latency (for video or voice calls)

Heavy Accent 500 ms added latency (for voice calls)

Plug & Play

No training data required

Works speaker independent across English accent types

Needs just a 10 second recording to personalize, as an optional step

Secure

Data is encrypted end-to-end in transit

Data is never stored

All models are trained on separately licensed data

“We saw a doubling of our top KPI, lead transfers to onshore agents.”

Jorge Carbonell, Owner, Prime Insurance Group

Security

Compliance & Privacy

We take security seriously, embedding it into every layer of our product and operations to protect customer data with the highest standards.

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BAA on Request
PCI DSS
Coming Soon

Lift Customer KPIs

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Lower Handle Times

Clearer speech leads to improved comprehension, minimizing misunderstandings, lowering average handle time.

Reduce Callbacks

Agents can resolve issues in one interaction instead of repeating steps, reducing call transfers and callbacks.

Boost Sales

Familiar accents reduce bias and lead to improved over sales metrics

Boost Platform Metrics

Just as noise cancellation has become ubiquitous in modern voice platforms, Accent Softening is becoming the next defining capability in global voice communications, empowering you to boost customer satisfaction and your bottom line.

Recurring Revenue

Recurring Revenue

Embed Accent Softening as an upsell or premium feature, raising monthly and annual recurring revenue.

Recurring Revenue

Net Revenue Retention

Increase upsells and reduce downgrades by offering new value-add that customers won’t want to lose.

Recurring Revenue

Customer Lifetime Value

Customers stay longer, upgrading over time. Enhanced clarity leads to better satisfaction and loyalty.

Recurring Revenue

Gross Margin

Accent Softening is a scalable, API-driven feature. Minimal incremental cost means high margin on upsells.

Try Tomato.ai now and get 10K Free Minutes

Remove accent friction to boost CSAT, FCR, and win rates across regions, giving your teams the clarity they need to connect, close, and grow.

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Launch in more countries with clarity from day one

Accent Softening removes accent friction so customers understand agents and teammates the first time. For voice platforms, that means faster market entry, higher win rates in BPO hubs, and more paid seats across APAC, LATAM, and EMEA.

Faster country launches

When launching in a new market, Accent Softening showcases immediate KPI gains by tailoring to local dialects. Regional Indian or Filipino English can be Americanized for U.S. customers, while Latin American English can be softened for Europe, helping you prove ROI from day one.

Higher win rates in RFPs

Accent Softening gives your platform a standout feature that competitors lack. By proving clearer calls across global accents, you strengthen RFP responses, differentiate on innovation, and position your solution as the safer choice for multinational customers.