Enterprise Call CentersAccent Softening

Boost CX and sales metrics with an AI accent softening filter

Inbound calls benefit from improved customer satisfaction, and outbound calls benefit from improved sales metrics.

Enterprises

Supported by leading investors

Jazz
Octave
Point 72
Tribe Capital
Recursive
Cardumen

Improve Satisfaction with Offshore Agents

Using a voice filter to enhance offshore agent intelligible improves CSAT and NPS scores. Customers are more at ease as offshore agents pronounce words the way they are used to hearing them.

Improve Satisfaction with Offshore Agents
Reduce Support Costs

Reduce Support Costs

Improving offshore customer satisfaction scores makes it possible to offshore more calls, thereby significantly cutting costs. Estimate your savings using our

Cost reduction calculator

Improve sales metrics

When outbound sales agents speak more clearly, and pronounce words the way customers are used to, they are able to improve their results, increasing revenue, close rates, and qualification rates.

Improve sales metrics

Clearer Pronunciation

Tomato.ai softens the accent of agents in real-time as they speak. The solution works for heavily and lightly accented agents. The accent heard by customers is set based on their geography.

Clearer Pronunciation

Noise Cancellation

Tomato.ai removes background noises that are common on sales and support calls. Noise removal covers work from home noises like kids or pets, and call center noises like other agents in the background.

Noise Cancellation

Improve Voice Quality

Tomato.ai clears up the voice of an agent. If the agent is hard to hear, or breathy, or choppy, the solution using AI enhances the voice. Customers then are less annoyed by such issues, which are common on calls.

Improve Voice Quality

Preserve Voices

Tomato.ai softens the accent while preserving the voice and rhythm of the speaker. So agents still sound like themselves but it’s as if they took classes to reduce the level of accent that they have.

Preserve Voices
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Soften Accents Now

Boost offshoring customer satisfaction and close rates by making agents more intelligible and credible

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